Aspen Dental

Don't hesitate book an appointment now! I went in as a new patient yesterday for an emergent situation and I left there so at ease and happy I decided to book with Aspen Dental. Junny the X-RAY TECH was so sweet and understanding, which put me at ease. The receptionist was so welcoming and soft spoken which really help seeing how I was so nervous . The Office Manager Jessica was amazing at crunching numbers and explaining it all to me, and god bless her it was a lot. The periodontist did a great job, and I cant wait to go back to finish my next treatment.

Seems like they have potential to do better. Trying to book an appointment for a follow up or even to see the Dr. Is like pulling a tooth with them (pun intended). My girlfriend has been going there for awhile now and it’s becoming unprofessional and disrespectful when they cancel every appointment last minute. The receptionist even said one time to her that since she’s a nurse that it’s her fault that her availability is limited. She has an Invisalign treatment with Aspen dental and they’re beating around the bush with the treatment plan…it’s absurd. Normally I wouldn’t write a review but this place is by far one of the most unprofessional places I’ve seen/heard of. I actually work in 2 dental offices. And the service they’re providing my girlfriend is very unprofessional. She wants to switch dental offices but can’t because her Invisalign treatment started there. They even tried to make her pay out of pocket for a claim they forgot to submit to insurance from 3 years ago. How does that make sense? They couldn’t even tell her what the payment is for? Just going forward I wouldn’t recommend this place to anyone. Just based off our experience there, it has been overwhelming to say the least.

Wonderful experience. My back molar has been hurting me. The throbbing pain was unbearable. My family dentist had cancelled my last 2 appointments due to Covid and staffing issues. I was in an emergency situation and the staff at Aspen dental were amazing. Not only did they fast track my appointment but they were kind, affordable and thorough. X-rays showed that my molar was cracked and beyond repair. They pulled it and prescribed me antibiotics. They also followed exemplary Covid protocol. I am extremely thankful to Dr. Jhamb and his staff at the Waltham Aspen Dental!!!

I came here because I had a bad fall in which a chipped my tooth and developed some jaw pain. Rather than help me with those two issues the dentist at Aspen cared more about trying to sign me up for Invisalign and buy special kinds of fluoride. Finally instead having an oral surgeon in staff they cram all of their surgeries into one day each month and being some random man into to do them en masse. When I pushed back about the jaw pain they said it would go away on its own (it didn't). They also told me the chip in my front tooth was small chip in my front tooth was fine and there wouldn't be any more chipping. Today half of my front tooth fell off. Finally instead having an oral surgeon in staff they cram all of their surgeries into one day each month and being some random man into to do them en masse. Moral of the story is that Aspect Dental does not want to treat you they just want to find more ways to take your money and even if it means ignoring or lying to you about your actual problems.

I had an appointment for a dental impression to be made.. The dental assistant was going to do it but it was painful so she had the dentist do it. He Ussed a topical anesthetic on the painful areas so that it would not hurt to do the impressions. I had to wait till he finished with his current patient to do my impressions. He was very gentle and it was only a couple of minutes of waiting before he had the impression completely finished:-) Great group of people to have as your dentist office!

I had a regular cleaning this morning and overall had a great experience. The hygienist was very thorough and friendly. The one thing that made me uncomfortable was that when I was waiting in the reception area one of the receptionists arrived at the office not wearing a mask and had not put on a mask by the time I went to get my teeth cleaned. Everyone else in the practice and all patients were following the appropriate COVID-19 protocol except for this one individual. Because of this I will not be returning to this location, which is unfortunate since I had an otherwise great experience.

Don't hesitate book an appointment now! I went in as a new patient yesterday for an emergent situation and I left there so at ease and happy I decided to book with Aspen Dental. Junny the X-RAY TECH was so sweet and understanding, which put me at ease. The receptionist was so welcoming and soft spoken which really help seeing how I was so nervous . The Office Manager Jessica was amazing at crunching numbers and explaining it all to me, and god bless her it was a lot. The periodontist did a great job, and I cant wait to go back to finish my next treatment.